If you are a novice in the field of academic writing, you will definitely notice that there is a wide variety of online custom writing services offering professional help. Each of the companies claims that you can trust a paper on any topic and of any complexity to them. The core purpose of such companies is to provide original and plagiarism-free papers of premium quality that fully correspond to the client’s requirements and instructions. Still, when selecting a custom writing company for yourself, keep in mind that not all of them can provide an equally impeccable piece of writing. Many of them are scam companies or fraudsters, the main aim of which is to take money from you and provide a paper of mediocre or unsatisfactory quality. To help students make up their minds concerning custom writing companies and identify which companies are worth their trust, we provide company reviews on a regular basis. Below you will find a comprehensive review of SuperbPaper.com that boasts of being the best company to buy academic papers from.
Range of Services
It was challenging to find clear and detailed information about the whole list of services the company provides. There is no separate page, table or a graph showing a list of services with their description. One of the ways to check out whether the company can write a specific assignment for you is to find it when calculating the price in online calculator.
According to the company’s claims, it can help you with such assignments as writing, proofreading, editing, and formatting. The company guarantees that it can cope with papers of any academic level and complexity. Moreover, the company administration claims that they hire only experienced writers who always provide original and plagiarism-free papers.
Formatting Styles, Words Rate per Page & Spacing
According to the company’s policy, one page contains 275 words. It should be worth mentioning, we have reviewed dozens of companies that offer papers with 300 words per page. When buying papers from SuperbPaper.com, you can indicate whether you need double spacing or single spacing. The writers can format your paper in APA, MLA, Harvard, Chicago, and other citation styles.
The company’s website has a perfect instrument for calculating the total sum for your order – an online calculator. You just fill out the important information about your order, such as the assignment, the order type, the paper length, and the deadline, and wait till the software calculated the total price for your order.
The lowest price for one page of essay writing of high school level starts with $10 if you set the deadline of 14 days.
The company also offers free features that you can get when buying your paper at SuperbPaper.com. For example, such extras as the title page, the list of references or bibliography page, paper formatting, as well as revision requests within 10 days after the deadline expiration are offered for free.
Customers ordering a paper for the first time get a 5% discount. At first sight, it does not seem generous at all but taking into account low prices for academic papers, such discount is better than no discount at all. When looking through the discount policy, we could not find information whether the company offers discounts for returning clients. Having contacted the customer support agent, we got a reply that there are no other discounts apart from the one for first-time customers.
Order Placement Process
It is really easy and quick to place an order on the website. The whole process is not time-consuming at all. You just need to fill in required information in the order placement form and then pay for the paper. The company also offers some additional features that are provided to the client for an extra payment:
- Writer’s category/ qualification
If you want to be 100% that your paper will be written by a real professional in your research field, you can pay additionally and select the most qualified writer in your topic.
- Plagiarism report
If you want to receive a plagiarism report, which officially confirms that your paper is 100% original and written from scratch, you need to pay extra.
If you need an abstract page for your research or term paper, you also need to pay additional costs.
- VIP support services
In case you need special attention from the company’s administration, your assigned writer or customer support center, you need to buy a VIP package. It can even enable you to get editing services for your paper.
Our Experience with the Site
To properly review the quality of services SuperbPaper.com provides, we placed an order. The finished paper was delivered on time without any delays. We were also pleasantly surprised when we revealed that the paper had no vivid spelling, grammatical, and punctuation mistakes. Still, we were shocked to reveal that the paper was totally plagiarized. It seemed as if it was copy pasted from online resources. We ended up in total disappointment.
Clients are enabled to communicate with their assigned writers via the messaging system on the website. To do it, they need to log into their personal accounts. With the help of this direct communication, it is easy to monitor the progress of writing, send some additional materials, etc. Moreover, it is really convenient to solve any pending issues concerning the paper writing.
Site Design, Usability, and Grammar
The website is user-friendly and easy for use. Besides, it is really simple when it comes to finding required information about specific services, policies or guarantees. Moreover, the company offers free paper samples so that clients are able to look through the papers written by the company’s writers.
Customer Support Team
We were satisfied with the customer support service at SuperbPaper.com. We got all the required clarifications and details that we expected. A great asset is that they operate 24/7 and can be reached via phone, email or live chat.
The company provides clear information about all the policies, terms and conditions.
Customers can send a free revision request within 10 days after the deadline expiration. However, the customers should follow such rules and requirements:
- Revision instructions should not deviate from the original paper instructions. In other case, a customer will have to pay 60% of the initial price if the original instructions were altered.
- The revision request should be sent by the website, email, personal cabinet or by the phone.
- The period of free revisions is limited to 10 days from the moment of deadline expiry.
If the paper was delivered prior to the deadline and it needs revision, you do not have to wait till the deadline expires.
Money Refund Guarantee
There are cases when customers are not fully satisfied with the quality of paper they receive. Thus, in the worst cases, clients want to apply for a refund. The company has a customer-friendly refund policy. Particularly, a customer can apply for a refund in the following cases:
- If he/ she paid twice for the other accidentally;
- If he/ she was charged twice for the order because of some mistake in the website system;
- If the company hasn’t managed to provide a professional writer to manage the order;
- If the deadline for the order has been missed by the writer;
- If the quality of the completed paper is unsatisfactory;
- If the refund is applied as a result of plagiarism detected in the paper (then the proof of plagiarism should be provided);
- If no writer has been found to revise the paper, 15%-20% of the order sum will be returned.
The Company’s Experience in the Industry
The company’s website was created in 2016, which indicates that the company has started operating at that time. We have found many customers’ feedbacks and testimonials starting from 2016 and most of them were neutral and positive. Still, many clients claim that the papers they received were full of mistakes and it looked as if the papers were written by non-native speakers of English.
Pros and Cons
Since we received a plagiarized paper, we cannot recommend this service to students and other clients.
- Favorable prices;
- Free additional services;
- Easy and quick order placement process;
- Direct messaging system with the writer;
- Friendly and professional customer support service.
- Poor discounting system;
- No services page;
Leave Your Comment
They don't have a good writer's team. One of them had composed a bad work for me. It is noticeable they don't care about their customers.10 Nov 2019 at 11:02 AM
I found a lot of disadvantages on this service. They don't respect deadlines, support agents are not helpful, the writers are different, but most of my works were not fine. The only thing they lack is a loyalty program for regulars.12 Apr 2018 at 9:24 AM