The life of a college student is never easy, but all of those writing assignments can make it entirely unbearable. Fortunately, there are a lot of custom writing companies out there that can lend you a hand. On the other hand, there are also plenty of services that deceive their customers. Where does SuperbEssay.com rate? We have received a lot of feedback from students who asked us to investigate this company and determine whether they are legit. So that is exactly what we did. Read our review and find out more about this company.
One of the things that we noticed when we looked through the SuperbEssay.com website is that they offer a vast range of services. You could be forgiven if you assumed they only provided essays. Aside from term papers, dissertations and book reports, they can also put together PowerPoint presentations, nursing reports, legal briefs, and even take online exams for students. While college students make up a significant portion of their clients, they also offer the same services to graduate students, including doctoral candidates. It is all very impressive.
Qualification of the Writer
In order to work for SuperbEssay.com, the writers must demonstrate that they have the background and academic qualifications to handle the particular order. While the writers must have a Bachelor’s degree at the minimum, many of them hold advanced Master’s and PhD degrees. The company hires writers from across the whole spectrum of academia so that there is only somebody who can handle even the most uncommon orders.
Formats + Spacing & Number of Words per Page
Customers can request any time of formatting style whether it is MLA, APA, Harvard, Chicago/Turabian, or even more obscure types. Papers can be written single or double spaced, and they consider 300 words to be a page.
Additional Freebies and Features
SuperbEssay.com offers all of the standard freebies that students have come to expect such as a title page, charts and graphs, formatting, and revisions. Customers can also request a free outline as well as a plagiarism report.
SuperbEssay.com takes a balanced approach to their prices. At $12.99 per page for high school-level writing, it is a few dollars higher than what the customer would pay if they ordered from another companies. On the other hand, it is lower than the $18 minimum that several other companies charge. Ultimately, the cost for a full paper depends on such factors as the academic level, the number of pages, the type of service requested, and the deadline.
This company also offers a few extras for a fee such as a VIP package, an extended revision period, a UK-based writer, a summary, and additional proofreading.
SuperbEssay.com offers two types of discounts. The first is a 15% discount that give offer for all initial purchases. In addition, they have a lifetime discount program that works as follows:
When a customer orders 15 pages total (whether a single order or multiple), they receive a 5% discount on any future order.
Once the customer reaches 30 pages total, this discount increases to 10%
After 50 pages total, the customer receives a 15% discount for life.
SuperbEssay.com also offers promo codes during holidays such as Halloween, Thanksgiving and Christmas.
A reputable custom writing company should provide customers with secure payment options and not merely risky Western Union transfers. Based on the fact that SuperbEssay.com includes Visa, MasterCard, Discover, American Express, a few other major credit cards, and PayPal as options, they clearly understand the importance of security.
The Availability of a Price Calculator
The website contains a user-friendly calculator that customers can use to find out exactly how much their paper will cost.
The process of ordering a paper from SuperbEssay.com is very straightforward:
- Click on the “Order Now” button and enter the order page. Fill out all of the details (i.e., type of service, academic level, number of pages, number of sources, formatting style) using the dropdown menu options.
- Upload any relevant readings or materials that will allow the writer to do the job properly.
- Make a payment using a major credit card or PayPal.
- Once the payment has been verified, it is assigned to the most qualified writer based on their background and experience related to the customer’s topic.
- As soon as the paper is completed, it writer sends it to the quality assurance department where they scan it for plagiarism and make sure it is free of grammar mistakes and typos. They also ensure that the paper adheres to the customer’s instructions.
- Once this process is complete and the deadline expires, the customer is free to download the paper directly from their account. They can also request a company via email.
Our Experience with the Site
In order to gauge how good a custom writing company is, it is important to actually order a paper from them. So we asked for a three-page college-level paper that was meant to be a critique of any horror author of the writer’s choice. We gave them an 11-day deadline and asked for MLA formatting. We received the paper on time and can confirm that it was not a mere copy and paste job. The writer choose Stephen King and did a decent job. There were no issues with the flow of the paper and all of our directions were followed. Some of the sentences were written in an awkward fashion, but then again few actual college students are able to write a paper without a few mistakes. Overall, we believe an actual customer would have been satisfied with the paper we received.
Direct Contact with the Writer
One of the best ways to make sure that the order is progressing smoothly is to have the ability to send messages directly to the writer rather than always rely on the support team to act as the go-between. In this regard, customers of SuperbEssay.com have the option of contacting their writer through the messaging system on their account.
Site Usability and Design + Grammar
The design of the website was nice enough, although it contained way too much unnecessary text. Few customers are going to want to take the time to read any of the filler; they just want to understand all of the important, basic information. SuperbEssay.com does have a convenient site menu that allows the visitor to find out about prices, discounts, guarantees, FAQs and the like. Poor grammar tends to be a common problem among most custom writing company websites, but we did not find any mistakes while looking through SuperbEssay.com.
Support Team/Live Chat/Contacts
The customer support team is available 24/7 to assist customers and can be reached via live chat, phone, email and through a contact form. We were curious to find out if their agents actually existed (we have come across companies that pretend to have a support team, but it is all part of the scam). We can confirm that they really do have a customer support department that works around the clock. They were always friendly and professional whenever we contacted them.
SuperbEssay.com offers a variety of guarantees in order to give their customers peace of mind. Here are some of their main promises:
- Your paper will never be resold
- Your paper is written from scratch and is absolutely unique
- Your order is absolutely confidential
Revision Policy/Availability of Free Revisions
While every writing company strives to produce the best writing possible, somethings misunderstandings happen. In order to safeguard its customers, SuperbEssay.com offers a revision policy in which the customer can request free modifications within 48 hours past the expiration of the order deadline. This applies as long as the revision request does not conflict with the original instructions. For papers 20 pages or more, the revision period lasts a full 30 days.
Availability of Plagiarism Report (for Each Paper)
Plagiarism is a major problem that often gets students expelled from school. In order to make sure that its customers never have to worry about this, SuperbEssay.com uses the latest plagiarism detection software in order to ensure that the content is unique. They even provide plagiarism reports for free. By contrast, a lot of companies charge $10 or more for their plagiarism reports.
Whenever a customer purchases services from a custom writing company, it is important that their identity remain a secret. SuperbEssay.com takes this concern very seriously. In fact, they never share information about their customers to third parties. Not even the writer will ever know the name of the customer they are helping.
Money-Back Guarantee (Refund System)
One of the reasons why so many customers trust SuperbEssay.com is because of their level of transparency. They do not pretend to be a perfect company that has never made mistakes. Their writers are human, which means from time to time an issue is bound to arise. In order to protect the customer, they offer a full money-back guarantee if any of the following scenarios happens:
- The customer accidentally pays twice for the same order
- SuperbEssay.com is unable to find a writer for the paper/project
- The paper is plagiarized and the customer has evidence
- The paper is uploaded past the deadline
According to Web Archive and Whois.net, SuperbEssay.com got its start in 2010. When a company has been established for that long, it is clear that they are stable and dependable.
Customer’s Tone of Voice + Online Reputation
Based on what we found on third-party websites, SuperbEssay.com has a very solid reputation. Most of the reviews are positive, and the negative feedback tends to either be over very minor issues or has been written by somebody who clearly has an agenda.
Pros and Cons
If you are looking for a high quality paper at a reasonable price, SuperbEssay.com is definitely worth a try. But before you make the final decision, consider these pros and cons:
Pros of SuperbEssay.com:
- 90% of happy customers
- 24/7 customer support service
- A great variety of services
- Availability of 3-hour delivery
- Qualified writers
- Original content
- Free plagiarism report
- 48-hour window for free revision
- Direct communication with the assigned writer
Cons of SuperbEssay.com:
- The homepage contains a lot of unnecessary information
Leave Your Comment
My dissertation was done 2 days before the deadline, and it was perfect in every way. I am thankful for SuperbEssay.com and the great writers who give them the reputation that they have.21 Sep 2018 at 11:54
I got really good grades thanks to their writers.30 Aug 2018 at 06:57
I used SuperbEssay.com cuz I needed help with my term paper. I missed most of my semester and had no time to complete the work. So I ordered here and got my paper completed in a few days, with the good content quality, as I wanted. Totally recommend!21 Dec 2018 at 01:04