Introduction

When students are seeking custom academic writing, they have four important expectations: the services must be affordable, the customer support department ought to be helpful, the writer should follow the paper instructions perfectly, and the paper needs to be delivered by the specified deadline. For this review, we are taking a look at Prime-Essay.net in order to find out if they offer everything that a customer needs in order to succeed academically. Read below to discover what we found. 

Services

Prime-Essay.net offers a wide variety of academic writing services to meet the needs of high school, college and graduate students no matter what they require. This includes everything from homework assignments, PowerPoint presentations, online-based exams, basic essay writing all the way up to PhD-level dissertations. While students make up the largest portion of Prime-Essay.net’s client base, they also offer writing services to professionals including marketing and business reports as well as custom resume and CV writing. 

This company offers a few unique features that differentiate them from other custom writing services. For instance, customers can request a 1-page draft of any paper halfway through the expiration of the deadline as well as a 1-page summary of the entire paper. 

Qualification of the Writer

In order to work for Prime-Essay.net, the writers must have a strong command of English and relevant education. The company does its best to match up its orders with the writers who are best suited to carry out the paper’s objectives. All of the writers have at least a bachelor’s degree, and the more complex graduate-level work is assigned to those with advanced degrees.

Formats + Spacing & Number of Words per Page

Prime-Essay.net can provide original papers based on any formatting style (i.e., APA, MLA, Harvard, Chicago/Turabian). Their default font is Times New Roman size 12, but this can be modified according to the customer’s wishes. Our paper was properly referenced based on MLA style and it was double-spaced just as we had requested.

Additional Freebies and Features

Some of the free features include a cover page, bibliography, formatting, table of contents, a plagiarism report, and an outline. They also have a bank of free sample essays along with a blog containing useful tips and suggestions for writing essays.

Pricing Policy

The pricing policy at Prime-Essay.net is transparent and easy to understand. It relies on three main factors, namely the length of the assignment, the deadline, and the complexity/academic level. Obviously, a paper with a tight deadline of 24 hours will cost more than one with a 7 day deadline. High school-level papers start at $11.99 per page, placing Prime-Essay.net at the lower price range when compared to the industry as a whole. Their most expensive one-page paper costs $61.99, which is a good $20 less than what we found while reviewing other companies. 

When placing an order, the price is automatically generated as the customer fills out the details of their order. What we saw in the final total price (before the special promotional discount was applied) is what we would have paid.

Discounts

Providing customers with discounts is becoming a widespread practice within the custom writing industry. Customers get 15% off all first-time orders along with a loyalty discount program that works as follows:

• 5% after the customer has ordered a total of 15 pages
• 10% after the customer has ordered a total of 30 pages
• 15% after the customer has ordered a total of 50 pages

Given that many companies provide a 10% discount after 50 pages and 15% only after 100, Prime-Essay.net customers definitely get a better deal. 

One final thing to note is that this company also provides discounts during promotional holiday periods such as Halloween and Christmas. Since we ordered our paper during Halloween, we actually received a 19% discount. 

Payment Systems

A good sign of a reputable company is when they use secure payment systems. In the case of Prime-Essay.net, they accept payments via PayPal, Pioneer, Skrill, Gate2Shop as well as all major credit cards. Customers who are worried about fraud can take heart in knowing that every method requires a verification process and any unauthorized charges can be disputed.

Ordering Process

We found that ordering a paper from Prime-Essay.net was simple. All we had to do was click the “Order Now” button on the website and it took us to the order page. We filled in all the details of our college research paper, including the topic, page length, formatting style and deadline. We tried to be as specific as possible so that the writer understood our expectations. 

Once we made a payment and it was verified, the order was posted and selected by the most qualified writer available. We received an email confirming our details, and we were able to get status updates on our order. Since we had the option to contact our writer, we decided to test it out. The writer responded promptly and was very professional. 

After the paper is complete, it is sent to the editing team who checks to make sure it follows the directions, is free of plagiarism and is checked for grammar issues. Once our deadline expired, we were free to download it off our account with the website, although there is also an option to receive a copy via email.

Our Experience with the Site

The best way to evaluate any custom writing company is by ordering a paper and gaining first-hand experience with their services. We ordered a college-level Political Science research paper of 4 pages long (double spaced) with a 7 day deadline. We got our paper by the deadline, which is always a good sign. In addition, we did not detect any plagiarism. The paper contained unique content and was properly researched using current and relevant sources. The terminology used was appropriate for a college-level paper and it was well structured. We found a few minor grammar mistakes, but nothing that could not easily be fixed. We figure if this paper had actually been submitted, it would have gotten a solid B+. 

Direct Contact with the Writer

As we alluded to, we had a positive experience when we communicated with our writer using the messaging system on the account. We asked the writer if there were any additional details that they needed and they replied that they were confident that everything was clear. This was reflected in the outcome of their work.

Site Usability and Design + Grammar 

The website layout itself was nothing special, but at least it was not cluttered and confusing to use. A customer would be able to find all of the important information that they need. We did not find any grammar issues with the website per se, but there were a few oddly-phrased sentences. However, it was not anything that we could not make sense of.

Support Team/Live Chat/Contacts 

The customer support team is available 24/7 and can be reached via email, contact form, toll-free number and live chat. In order to test out whether they were indeed available at all hours of the clock, we sent them messages every few hours, even in the early hours of the day. We always received prompt and professional responses. We called them up and found that the agents were polite and knowledgeable. We asked about their revision policy, their discounts, and what happens if our paper comes back and plagiarized and they responded with answers that we believe any customer would be satisfied with. 

Reliability

Trustworthiness is an important feature of any custom writing company. From this standpoint, we found that Prime-Essay.net was as transparent as it gets. They have a very clearly spelled-out Terms and Conditions page that explains all of their policies and procedures. We provide more details about these policies below.

Revision Policy/Availability of Free Revisions

Prime-Essay.net has a revision policy that is easy to understand. If a customer has issues with their paper not being written in accordance with their instructions, they have 48 hours to submit a revision request. The company also offers an extended revision option of 14 days for a fee equal to 30% of the total order price. This price is pretty steep, but for customers who need that extra time (for instance, when their professor takes a week to return a draft of the essay with comments and recommendations) this might be worth the investment. This fee cannot be refunded even if the customer does not request revisions, so think very carefully about it before making a decision. 

Availability of a Plagiarism Report (for Each Paper)

We like the fact that Prime-Essay.net provides a free plagiarism report for each order upon request. Aside from the fact that this gives customers peace of mind in knowing that the paper will not get them into trouble, there is the added bonus in that many other companies charge for their reports.  

Confidentiality

When a customer decides to buy custom academic writing, they want assurances that their identity will be protected at all times. Prime-Essay.net only requires the bare minimum information such as the customer’s name, phone number and email in order to get in touch during the writing process. When we ordered, we were not asked to provide any credit card information (the payment is processed through a third-party payment facilitator) nor did they ask for information about the academic institution that we might have attended had we actually been students. 

Refund Policy

The terms and conditions page spells out their refund policy in great detail. In a nutshell, they offer full money back guarantees whenever there are accidental double charges, confirmation of plagiarism, the company is unable to assign a writer, or the paper is received late. In addition, Prime-Essay.net offers partial refunds under certain circumstances. 

Writing Experience

Prime-Essay.net has been operating since 2013, making it one of the more recent additions to the industry. Younger companies require far more scrutiny. In the case of Prime-Essay.net, we are confident that their lack of experience versus their competitors does not create any burdens in terms of service delivery. 

Customers tone of voice + Online reputation

There are not a whole lot of reviews about Prime-Essay.net, but the ones we did find on TrustPilot and Sitejabber were generally positive. None of the feedback raises any red flags. 

Pros and Cons 

We would recommend Prime-Essay.net to customers who are looking for a good paper.

Pros of Prime-Essay.net:

• Ability to handle all topics and academic levels 
• Prices starting from $11.99
• All formatting styles 
• Urgent delivery options 
• Direct contact with the writer 

Cons of Prime-Essay.net:

• The website’s design is unremarkable