Introduction

PaperWritings.com is yet another online paper writing agency that promises high-quality papers written by qualified writers within the shortest time possible. The company claims that customer satisfaction is their number-one priority. When we accessed their website, the first thing that we noticed was trendy design. The information on the homepage says that they have low prices and numerous free features, which can make them the best choice for students who need help with academic assignments. We know that with the growing number of such companies it becomes more difficult to make the right choice, so we decided to help you. We have tried the services of PaperWritings.com and carefully evaluated them against the criteria that matter the most.

Services

It says on the Services page that the customers can order essays, research papers, reports, reviews, lab reports, coursework, dissertations, and even editing and proofreading services. In other words, they can help with virtually any writing assignment. There are also quality levels to choose from – starting from undergraduate (if you need, for example, a high-school essay) to professional (suitable for PhD dissertation, etc.).

Formats + Spacing & Number of Words per Page

• A double-spaced page has 275 words 
• A single-spaced page has 550 words 
• Any optimal font (e.g., Arial) 12 pt.
• 1 inch margins on all sides

Price Policy

A professional review would not be complete without the analysis of prices. It goes without saying that students look for the most affordable prices and the highest quality at the same time. Surprisingly, the price of an order on PaperWritings.com depends not on the type of the paper but on the urgency. So if a customer needs any paper written according to their requirements, the two aspects that define the price will be the deadline and the academic level. Editing services as well as multiple choice questions and problem solving have a different price. 

Prices for a high-school level paper vary from $10 to $41 per page. Professional papers are much more expensive and will cost from $19 to $56 per page. Comparing to other services we reviewed, pricing on PaperWritings.com is more affordable and fair.

The available payment options include VISA, MasterCard, Discover and PayPal. The payment methods are not described on the homepage, so visitors have to spend some time before they find them elsewhere on the website. 

Discounts

It might be useful to know that the company has a loyalty program, so customers can earn credits that can be used when purchasing the services in the future. What we liked the most is that they say that a client does not have to be a long-term customer to start using these perks. Clients are entitled to the Paper Writings' loyalty program as soon as they make their second order on the website. The discounts are calculated for each order and client individually.

The list of features a client can receive includes the following:

• VIP customer service;
• abstract page;
• a plagiarism report;
• ability to choose the writer for your order yourself.

Ordering Process

If you want to place an order, you have to fill out the order form available on the website. Once the information is saved, it cannot be change, so clients have to be attentive when filling in the order form. Accounts for the first-time customers are created automatically. There is a field in which clients can include a discount code, so remember to include it if you have one.

Our Experience with the Site

There are several positive reviews of PaperWritings.com on their website. In some reviews students even claim that they received an A for the paper they ordered from PaperWritings.com. Positive feedback was one of the reasons why we expected to receive really good paper from this company. Imagine our disappointment when we received a poorly written essay that looked like it was written in a big hurry. Bibliography was missing and the essay was full of grammar mistakes. 

Qualification of the Writer

There is an integrated messaging system that clients can use to communicate with their writers. We tried it and we had an impression that our writer was qualified and understood what he/she was doing. We received many questions from the writer and he/she even suggested a few ways to improve our paper. Nevertheless, this did not bring any positive results. 

Site Usability and Design + Grammar

The website is organized very well and looks clear and simple to use. Finding some information does not take more than a couple minutes. The main drawback we noticed was the response time. Some pages of the website just would not load. Obviously, they paid more attention to only certain parts of the website. 

Support Team/Live Chat/Contacts

Customer support team is another aspect we took into consideration because we think that the result depends on them, as well. Clients and website visitors can contact their customer support via phone, live chat, Skype, or email. We had to wait a couple hours before we received a reply.

We contacted the customer support service twice: once to ask about the discount and once to request a revision of our paper. The first agent was polite and friendly but created the impression of an employee who is not familiar with the discount policies of the company. We decided to call them when we wanted a revision. The second time the agent was very helpful and provided clear instructions.

Reliability

The website contains the information about terms and conditions, guarantees, refund and revision policies.

Revision Policy/Possibility to Request Free Revisions

Clients who are not satisfied with the paper they receive can send them back for revision. This service is free if the revision request meets the following criteria:

• Instructions:

The instructions sent in the revision message should not be different from the original instructions.

• Submission:

To submit a revision request, clients are supposed to use the special ‘Send for revision’ button before approving the paper. For this reason, we recommend reading the paper very carefully before hitting the approval button.

• Deadline:

Customers can request a revision any time before the order is approved. Once the order has been approved, there are only 7 days to request a revision. This deadline is longer for big papers (20 pages and more). Clients have 14 days after approval to request a revision of a long paper. 

• Number of revisions:

If the revision requests meet the aforementioned criteria, customers can request them 3 times for free. 

If the customer changes the original instructions or violates the revision request terms in any other way, he/she will have to place another order for editing/proofreading. In this case, the customer will be asked to provide clear revision guidelines.  

Money back Guarantee (Refund System) 

Apart from the terms which regulate the annulment of the service, there are several other types of refunds a client can have before the paper is completed. They are:

100% refund in case:

• there was a payment mistake (for example, double payment, identical order places, etc.) 
• there were no suitable writers
• you no longer need the paper because the deadline was missed

70% refund in case:

• Less than 50% of the time left has passed, a writer has been assigned but the client requested the annulment of the order.

50% refund in case:

• There are no available writers to revise the paper
• More than 50% of the time left has passed, a writer has been assigned but the client requested the annulment of the order. There will be no full refund because the writer has to receive a compensation for the work they have done by that time. 

Be informed that the refund option is not applicable to:

• VAT;
• your Store Credit Balance;
• cases when their Quality Assurance department confirms that your initial instructions were met;
• cases when some Terms of Use are violated;
• discounts and Optional Services, for instance, VIP customer service, TOP Writer, Abstract, Plagiarism report, Bibliography, Table of Contents/Outline, and Editor’s check;
• after the order was approved (‘Approve’ button);
• Multiple Choice Question and Problem Solving assignments.

Time in the Industry

We have found the records showing that the company has been in the industry since 2010. You can find this information in Web Archive.

Obviously, they have had thousands of customers and many of them reviewed their services on various internet platforms. We studies these reviews. Some of them were positive but in most cases, clients expected better quality of services. 

Pros and Cons

We would not recommend this company to anyone who cares about their papers. We did not like their services because the essay we got was simply awful. In addition, our overall experience is rather negative. 

Pros of PaperWritings.com

• exhaustive list of services
• good prices
• easy ordering procedure
• polite customer support

Cons of PaperWritings.com

• loyalty program is poorly explained
• unqualified writers
• low quality