Introduction

If you lack confidence in your writing skills or have an urgent deadline, ordering custom writing services can be a good solution. But if you make the wrong decision and choose an unreliable company, the paper could end up being worse than if you had simply done it yourself! This is why it is important to read unbiased reviews from websites such as ours. For this review, we are looking at EssaysLab.com, a writing company that has a pretty good reputation for delivering high quality services. But is this reputation well-deserved? Let us take a look.

Services

EssaysLab.com offers a wide variety of services from academic writing (book reports, research papers, dissertations) to professional writing (marketing reports, PowerPoint presentations) and even cover letters, resumes and college application letters. 

Aside from their writing help, they also provide editing, proofreading and rewriting services.

Additional Freebies and Features

Here is a screen shot that highlights all of the free extras:

The free outline and plagiarism report are pretty nice features given that so many other companies charge for these. Formatting can be tedious, so it is also a helpful feature. However, we are not sure that the free email delivery is anything to be impressed about.

Qualification of the Writer

According to the website, the writers who work for EssaysLab.com have a Bachelor’s degree at the minimum, and for more complex assignments, they are required to hold an advanced degree. All of the writers have their own specialty, which means the company can approve almost any order regardless of the subject or topic.

Availability of Progressive Delivery

One of the best features for customers who have lengthy papers (especially Master’s thesis or PhD dissertation projects) is progressive delivery. We can report that EssaysLab.com does offer this service when the paper is 20 pages or more. What makes progressive delivery so effective is that it gives customers a chance to receive important assignments piecemeal. Not only does it alleviate concerns over whether the writer is staying on top of things, it also ensures that the paper is going in the proper direction. For instance, the customer receives the first chapter, and either gives the writer the green light to proceed with the next chapter or ask for revisions if something is not right. The downside is that this feature is only available with an additional charge, but we believe a lot of students would find this kind of extra security worth the investment.

Formats + Spacing & Number of Words per Page

In regards to the formatting, this screenshot explains it all:

It should also be noted that EssaysLab.com counts 300 words as being one page.

Pricing Policy

EssaysLab.com makes it easy to find out how much their services cost thanks to their convenient price table. Their prices are based on four main factors: the academic level, the page requirements, the deadline, and the type of assignment (i.e., one page of a dissertation will always cost more than one page of a standard essay). There are also additional fees for certain features such as a UK-based writer, summaries, drafts, their VIP package, and an extended 14-day revision period.

A high school-level paper with an 11-day deadline costs $11.99/page, which is a bit more than the industry average. A college paper costs $15.99/page. That being said, the EssaysLab.com prices are still better than a lot of companies that we have reviewed.

Discounts

EssaysLab.com offers the popular 15% discount off first-time orders as well as a discount program for loyal customers. Once a customer reaches 15 pages, they are entitled to a 5% discount. This increases to 10% after 45 pages and 15% after 90.

Payment Systems

EssaysLab.com accepts a variety of secure payment methods. Aside from PayPal, customers can pay using major credit cards including Visa, MasterCard, AMEX, Discover, and even the French-based Carte Bleue and Japanese-based JCB card.

Ordering Process

The process of ordering services from EssaysLab.com is very easy. It is a simple matter of filling out the order form with all of the paper/project requirements, make a payment, and wait for the writer to be assigned (it only took us around 10 minutes to receive notification that our paper was being worked on). Once the paper is edited, proofread and checked for plagiarism, it becomes available to download straight from the customer’s account on the website.

Our Experience with the Site

We requested a college-level essay in which the writer was asked to critique “The Raven” by Edgar Allan Poe. It needed to be 3 pages long with a deadline of 11-days since our goal was to focus on quality, not on how quickly the writer could complete the job. We received the paper and while it was not 100% perfect - some of the observations were a bit more simplistic than we would have liked - it did follow the directions and was free of plagiarism.

Site Usability and Design + Grammar

We like the color scheme and layout of the website. They do not merely throw together huge swathes of text. Instead, they use visually appealing graphics that revolve around the lab theme, which is logical considering they style themselves as an “essay lab.” We checked out the grammar of the website since a lot of these custom writing companies claim to provide high quality papers...and yet when reading the content on their website they cannot seem to put together two coherent sentences. We can confirm that the text on EssaysLab.com looks perfectly fine and the information is relevant and useful.

Support Team/Live Chat/Contacts

As we noted, the customer support team is available 24 hours a day and can be reached via phone, live chat, and email. We tested them out by calling and sending messages at different times of the day. Some of the staff were friendlier and more helpful than others, but that is probably to be expected.

Aside from their customer support team, they even have editors and administrators who work the night shift. This is pretty impressive, especially if you have an urgent paper.

Direct Contact with the Writer

EssaysLab.com makes it easy to send secure and anonymous messages to the writer. There is a messaging system built into the customer account. The writer is assigned an ID number while the customer is identified by the order number. We wrote a message to our writer to ask if the instructions were clear and got a response in 3 hours affirming that they were.

Reliability

In order to be successful in the custom writing industry, a good company must be transparent and give the customer a reason to trust their services. With that in mind, EssaysLab.com offers the following guarantees:

Revision Policy/Availability of Free Revisions

According to their website, their papers contain 100% unique content and are written entirely from scratch. Every paper is properly cited according to the formatting style that the customer requests. In addition, the company promises to write the papers based on the customer’s instructions. EssaysLab.com seems to understand that if the paper is not going in the proper direction, it does not matter how well-written it is. This is why customers can request free revisions within a 48-hour window once the order deadline expires.

In addition, there are a lot of unreliable custom writing companies out there that copy and paste their material straight from websites. We know this because we have personally received those kinds of papers. But at EssaysLab.com, if the paper is shown to have been plagiarized, the customer can request revisions if it is a viable option, or they can ask for a full refund if revisions will not remedy the problem.

Customization is one of the major issues faced by many writing companies. It is not until you get the finished paper that you can understand its importance. EssaysLab.com and its writers follow each and every word of your paper requirements, so that the paper you get at the end is exactly what your professor would like to see. If you still feel that the paper does not meet your specifications, you can ask for any free revision within the 2 days after the deadline expiration. However, if you think that the final product does not meet your expectations and your teacher’s instructions were not followed, you can send an official request to the Financial Department to refund the order. Your application will be checked within 3-4 business days.

Availability of a Plagiarism Report (for Each Paper)

EssaysLab.com guarantees that all of their papers will be unique and free of plagiarism. In order to ensure this, they run every order through reliable plagiarism detection tools. In fact, they provide free plagiarism report upon request.

Confidentiality

When ordering custom academic writing services, it is important that the customer’s identities be protected at all times. After all, if the professor or even roommate finds out that the student orders academic help online, they could find themselves in a whole lot of trouble. With EssaysLab.com, this is never an issue because they never share information about the customer to third parties. In fact, not even the writer will ever know the customer’s name.

Money-Back Guarantee (Refund System) 

A sign of a trustworthy company is their willingness to admit that mistakes happen from time to time. For this reason, EssaysLab.com offers full refunds if the paper fails to be delivered by the deadline or contains plagiarism. They also offer partial refunds if the customer cancels their order after a certain amount of time passes. The conditions are all laid out on the website and easy to understand.

Writing Experience

Web Archive and Whois.net both confirm that EssaysLab.com has been operating since 2008.

Customer’s Tone of Voice + Online Reputation

Based on what we found when searching for third party reviews and customer feedback on EssaysLab.com, the company is deserving of its reputation. Customers state that they get papers that are free of plagiarism, well researched, and provided by the deadline. The few negative reviews that we read were posted by people who have some association with competitors.

Pros and Cons 

After giving EssaysLab.com a good look, we can conclude that they are indeed a reputable company that provides high quality services. Our writer was highly knowledgeable, the customer support team was very responsive, and we believe that students will be impressed with the prices and discounts. While the decision is entirely up to you, here are a few things to consider when you are evaluating EssaysLab.com:

Pros of EssaysLab.com:

• Free revision policy
• Identity protection
• Wide range of services
• Reliable plagiarism checkers
• Professional support 24/7
• Money-back guarantee
• On-time delivery
• Absolute confidentiality

Cons of EssaysLab.com:

• Unimpressive loyalty discount program