Review Review Review Review
Price from: $11.99
OFF: 15%
Revisions: 2 days
Deadline: 3 hours

Introduction is a custom academic writing agency that has been in operation for more than a decade. When a company in this industry has been around for that long, that gives us confidence to believe they are legitimate. But our objective is to determine whether is reliable and worth your money. That is what this review is all about.


When we took a look at the services offers, we were admittedly impressed. They have one of the most extensive lists of services that we have come across. They can write custom research papers, movie reviews, homework assignments, and much more. While the bulk of their clients seek custom writing, they also offer things like editing and proofreading, formatting help and rewriting services to meet the needs of any student. They are able to handle assignments of all academic levels regardless of their complexity. For professionals looking for a career change or students who are entering the job market for the first time, offers professional writing services such as CV/resumes and cover letters. We really could not find a service that they were not able to do.

Qualification of the Writer

In order to work for, writers must have a high degree of fluency of English and at least a bachelor’s degree. When matching up the order to the appropriate writer, the company considers such factors as the writer’s academic credentials, their professional background, and any other evidence that the writer is competent in that particular field. Because the writer already has a good idea about any given topic going into the paper, they generally do not need to play catch-up.

Free Features

We had some issues trying to figure out what free features were offered because this is not easy to find on the website. However, once we managed we learned that customers are entitled to free title pages, reference list, outline (if requested), plagiarism report (if requested), and formatting.

Price Policy

The website makes it easy to find out how much their services cost. In addition to the price table that takes into account the academic level and deadline, we noticed that the price was generated as we filled in all the details about our order. US Dollars is the default currency, but orders can also be purchased in Euros, British Pounds, and Australian Dollars. Prices start at $11.99 for high school-level papers all the way up to $61.99 for urgent orders of high complexity.

The website contains a price calculator that makes it easy to find out how much a paper will cost. It can be calculated in US Dollars, Australian Dollars, Euros and British Pounds. Price


We noticed three discount programs. The first is the automatic 15% discount that they provide to all first-time customers. They also have a discount for long-term customers that is described as follows: 5% once the customer has exceeded 15 pages cumulative, 10% once they order more than 30 and 15% after 50 pages. Finally, they have an affiliate program in which a customer that successfully refers another customer to the service receives an award in the amount of 10% of the total cost of that paper. Affiliate program

Payment Systems

Regarding payment options, accepts all major credit cards and PayPal. Based on these methods, it is clear that all payment transactions are secure and potential customers should not have any concerns about fraud.

Ordering Process

The ordering process at is fairly straightforward. We simply had to fill out the order form with all of our paper requirements and make a payment. Once the payment was verified, we received an email notification. We had the ability to contact our writer, and once the deadline expired the paper was available for download on our customer account with the website. We were also able to find an order form manual that provides customers with a step-by-step guide on how to properly fill in the form. Order

Our Experience with the Site

As with all of our reviews, we order a paper from every writing service since this is the best way to gauge its quality. In this case, we requested an 8-page college-level research paper with a five-day deadline. The writer got in touch with us and seemed to take the job very seriously. They wanted to clarify a few of the details, which should bring peace of mind to any customer who is thinking about ordering from this company. The sources were excellent, all of our instructions were followed, and the paper was genuinely interesting.

We were able to communicate with our writer during the entire process. They can be contacted through the messaging system on the customer account.

Formats + Spacing & Number of Words per Page

Based on our experiences, we received a writer who was able to format in APA just as we had requested. They count 300 words as a page double-spaced. As a comparison, several other companies set 275 as the maximum per page. The price the customer pays for services depend on factors such as the length, complexity of the order, and deadline.

Site Usability and Design + Grammar

We had no issues with navigating the website. It contained a lot of relevant information. We have noticed that a lot of the content on many websites contains poor grammar, which makes us question whether their writers are any better. But everything was well-written on the site.

Support Team/Live Chat/Contacts customer support agents can be contacted through three primary methods: email, toll-free by phone, and through live chat.

We used all three methods and the response times were quick. The agent we talked to on the phone spoke clearly and was able to answer our questions when we tested her knowledge about the company’s policies. There is also a callback option in which customers can request a phone call from a customer support agent. works around the clock. This includes both the customer support team, writers and editors. Contact


We had no problem locating the policies and guarantees pages on the website. They included information on money-back guarantees, the promise that the paper will always be free of plagiarism, and other important information that customers should know about.

Revision Policy/Availability of Free Revisions does what they can to ensure that their orders follow the customer’s instructions, but as with any business there are bound to be mistakes from time to time. For this reason, customers can request free revisions as long as 1) they notify the customer support team within 48 hours after the deadline expires and 2) their request does not contradict the original instructions.

Availability of a Plagiarism Report (for Each Paper) offers a plagiarism report upon request at no additional cost.

Confidentiality has a strict confidentiality policy. When customers pay for an order, their billing information is never stored on the company’s system. All information is solely relayed to the financial institution such as the credit card company or bank. In addition, the writer is not entitled to know the customer’s name unless the customer chooses to state it.

Money back Guarantee (Refund System)

Customers are allowed to submit a request for a refund within 14 days past the expiration date of their order. There are no time restrictions if the issue is related to plagiarism. However, the customer must submit a plagiarism report that proves the writer committed a violation. Partial refunds are also possible under certain circumstances, as spelled out on the website’s Terms and Conditions page.

Amount of Time in the Industry

Using the Web Archive’s Wayback Machine, we were able to determine that has been operating since 2008, just as they state on their website. History

Customer Feedback + Online Reputation

The feedback and reviews that we found on third-party websites are overwhelming positive. Many stated that the quality of their papers exceeded their expectations. There were also a lot of positive comments about the customer support team. If there was any negative feedback, it was often either questionable or written by disgruntled former employees with an axe to grind.

Pros and Cons

Based on everything we experienced, we recommend Here are the pros and one con that you should consider when deciding which company to choose:

Pros of

  • a decade in the industry
  • comprehensive set of services
  • full range of professional writing services
  • highly qualified writers
  • easy ordering process
  • 24/7 customer support
  • useful blog on the website
  • user-friend website
  • a library of free essay samples
  • plagiarism-free guarantee
  • strict confidentiality
  • call-back option
  • direct contact with the writer
  • prices are shown and can be paid in various currencies
  • several discount programs
  • referral program
  • credit card and PayPal options
  • handy price calculator
  • money back and partial refund options

Cons of

  • a description of the free features can be difficult to locate on the website

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